SHIPPING POLICY

Thank you for choosing JEWELLERY BAE!

We are committed to providing you with a seamless shopping experience, including prompt and reliable shipping services. Please review our shipping policy to understand how we handle order processing, shipping times, and related information.

Order Processing:

  • All orders are shipped within 2 working days after payment confirmation.
  • Orders placed on weekends or holidays will be processed within the next 2 working days following.
  • Please ensure that your shipping information is accurate to avoid delays in processing.

Shipping Methods:

  • We offer standard shipping for all orders.
  • All orders will be sent via a tracked service, so you can track your order. 
  • Shipping carriers may vary based on your location and the product being shipped.

Shipping Times:

  • If you are based in the UK, standard shipping typically takes between 5 to 14 working days this is after your order has been shipped and is dependent on your location.
  • If you are based outside of the UK standard shipping typically takes between 10 to 30 working days this is after your order has been shipped and is dependent on your location.
  • Please note that shipping times may vary due to factors beyond our control, such as customs processing or unforeseen delays by the shipping carrier.

Shipping Costs:

  • We offer free shipping for all orders. 

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information.
  • You can track your order using the provided tracking number through the carrier's website. This information will be available in your confirmation email. 

Lost or Stolen Packages:

  • Jewellery Bae is not responsible for lost or stolen packages. Please ensure that your shipping address is secure.

Shipping Updates:

  • We will keep you informed about any significant delays or issues affecting your order's shipping through email notifications.

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support at sales@jewellerybae.com or give us a call on 0330 043 3263.

Thank you for shopping with Jewellery Bae!